Frequently Asked questions

Frequently Asked questions2025-06-12T10:43:24+00:00
Q: How often will buses run from the competition venues?2025-06-12T10:40:32+00:00

A: No longer than one every hour.

Q: Can I use the changing rooms at the pavilions or football fields?2025-06-12T10:38:48+00:00

A: Yes

Q: Will there be water available at the competition venues?2025-06-12T10:38:15+00:00

A: Yes.

Q: Who should I contact if, due to an emergency, I can’t make it to a match or event on time?2025-06-12T10:37:43+00:00

A: A phone number and email address for the data centre will be provided in the app for urgent assistance.

Q: Will there be transport from the Party Zone back to the hotels?2025-06-23T07:09:34+00:00

A: Yes. A shuttle service will run regularly from the Party Zone to organization-designated hotels:

  • Friday routes: 19:00–00:00

  • Saturday (June 28): 19:00–02:00

Q: Where can I see my match or event results?2025-06-12T10:36:16+00:00

A: In the official ECSG Calvià 2025 app.

Q: Is food included in the entry fee?2025-06-12T10:41:51+00:00

No. Food will not be provided by the organizers. Participants will manage their own meals.

Q: What time does the opening ceremony start?2025-06-17T14:14:31+00:00

A: The ceremony begins at 20:30. All participants must be at the venue by 19:30 to organise the parade.

Q: What happens if I lose my accreditation?2025-06-12T10:32:43+00:00

A: Please go to the accreditation centre. Upon presenting ID, you will be issued a new accreditation.
Location: Magaluf Athletics Track, Carrer Miño, 07181 Calvià, Illes Balears

Q: What are the opening hours for the accreditation centre?2025-06-12T10:33:06+00:00
  • Tuesday, June 24: 09:00–19:00

  • June 25, 26 & 27: 08:00–19:00

Q: Where is the accreditation centre located?2025-06-12T10:30:42+00:00

A: At the Magaluf Athletics Track
Carrer Miño, 07181 Calvià, Illes Balears

Q: Will there be transportation from the airport to the hotels on June 24?2025-06-12T10:27:18+00:00

A: No. The official shuttle service begins on June 25.

Q: Which hotels are included on the shuttle routes?2025-06-12T10:27:40+00:00

A: The hotels offered by our official travel agency, El Corte Inglés.

Q: If my hotel isn’t on the organization’s list, am I still entitled to shuttle service?2025-06-12T10:27:58+00:00

A: Yes, but the bus will only stop at the designated hotels. Any transfer from those stops to your hotel is your responsibility.

Q: Can accompanying persons use the tournament transportation?2025-06-12T10:29:37+00:00

A: Yes. Accompanying guests may use the shuttle, as long as they have proper accreditation.

Q: What are the transport alternatives if I miss the tournament shuttles?2025-06-12T10:26:51+00:00

A: Public transport or taxi. Note that not all public transport lines reach every venue, so we recommend using a taxi or renting a car.

IMPORTANT: Please plan your pick-up times carefully. Mornings tend to be busy. For example, if you’re competing at midday, avoid taking the first morning bus, as priority goes to those competing in early time slots.

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